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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1778

Leverage the User Agent value on Events

We want to be able to filter/report/segment based on the User Agent. This would tell us if the customer is using our native mobile app or instead, our web app on their mobile device. I concede there are various ways to track this info but the User...
about 3 hours ago in Data Platform App 0

Filter Content Based on Moving Date Ranges

We would like to create deliveries that consider content that has been created in the last 'X' amount of time, e.g. content from the last 12 months. I note, we can already create a flow and rules for dates, e.g. I can set 'Published' greater than ...
about 3 hours ago in Content Recommendations 0

MetaClass - UIReadonly feature

Currently it is possible to set MetaClass (e.g. CustomerContact) field to ReadOnly. After this the field is greyed out in Commerce Manager and it is not possible to update its value. Unfortunately it also works on changes done from code, not only ...
14 days ago in Customized Commerce / Customer Services 0

Filter tasks by assigned teams in plan view

We would like to be able to filter tasks/campaigns in CMP by assignee->teams with the action just pulling in tasks/campaigns that have been assigned to that specific team. The current functionality pulls in all task/campaigns that assigned to a...
4 days ago in Content Management / Reporting 0

Allow for mapping to custom objects in Salesforce Marketing Automation connector

As a Salesforce user, I want to be able to map form fields to custom objects other than the five out-of-the-box provided with the Salesforce Marketing Automation connector.
13 days ago in Integrations 0

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3 days ago in Content Management 0

Unchecking "show all languages" in back-end (sites tab) isn't saved.

When you uncheck the "show all languages" button (sites tab) and then switch language/do a page reload, the choice isn't saved. It's really annoying for our content editor, since for our multisite project, one of the sites only has very few cultur...
4 days ago in Content Management / Content Manager 0

Support for rearrange tests on Dynamic websites

Optimizely Web Experimentation does not currently support rearrange tests (tests that swap the positions of nodes in a document) on dynamic websites but may extend support in the future. Adding support will mean elements in Dynamic pages can be re...

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 2 years ago in Configured Commerce / Technical 6 Planned

Request for Enhanced Web User Activation Link Resend Functionality

We would like to request an enhancement to the admin console for web user activation links. Specifically, we would like the ability to either: Resend Activation Links from List View: Enable the option to resend activation links directly from the l...