Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add Assigned User Role as optional column when Exporting Website Users

We are wanting to be able to add the assigned user role(s) Website Users when performing an export. This will provide valuable analytics when looking at user behavior.
26 days ago in Configured Commerce / Admin Console & Import/Export 1 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
3 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
4 months ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
5 months ago in Configured Commerce / Search 2 Shipped

Make the `PageErrorWrapper` component overridable.

As a Developper, I want to be able to override the PageErrorWrapper component so that I can modify the provided HTML and logic resulting in better visual consistency across my website. We are using our own custom set of styling that requires more ...
8 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Have barcode scaning behave the same under Quick Order and Search

The barcode scanner under Quick Order cannot find the same item when scanned using a barcode under Search. Both barcode scans should produce the same result of a found product. Keying the same barcode value under Quick Order does find the item.
9 months ago in Commerce Mobile App 1 Shipped

Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
9 months ago in Configured Commerce / Technical 2 Shipped

Ability to Export and Filter Website Users by Role

We have different levels of website access given to customers, depending on if they can view invoices or order history, or if they are just a requester. There is no way to export or filter website users by the roles assigned to them. The goal woul...
10 months ago in Configured Commerce / Users, Permissions & Security 5 Shipped

Copying prod to sandbox feature for Mission Control

Use case for version upgrades. It will be helpful to have the ability to move databases between " Project s", using Mission Control or other tooling.
10 months ago in Configured Commerce / Technical 1 Shipped

Unassign Assets via Import

It would be nice to be able to unassign assets via an import instead of having to manual do so.
11 months ago in PIM 3 Shipped