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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
3 months ago in Content Marketing / DAM/Library 0 Planned

Helper Text at Field Settings

Adding Helper Text (guidance for end-users on how/why to use a given field) at the template is useful, but setting it up and managing it on each template is time-consuing. We'd like these tips to be available at the field settings level to save ad...
4 months ago in Content Marketing / Settings + Configuration 0 Planned

Manage Saved View Access

With thousands of users accessing the platform, curating saved views becomes imperative so that users see only what is important or relevant to them. Today, views are set to public (visible by all users in the org) or private only. Views are able ...
4 months ago in Content Marketing / Plan 0 Planned

Mark Fields Mandatory at Field Settings (instead of on templates, workflows)

Some of our fields are designed to capture business-critical data and must be completed every time they are used. Setting the mandatory fields up at the template and/or workflow level is cumbersome. We'd like to be able to set a field as mandatory...
4 months ago in Content Marketing / Settings + Configuration 0 Planned

Asset GUIDs available on Task object and in Plan view reports

We rely on asset GUIDs for connecting all of our internally-managed analytics, so we need the GUIDs to be accessible for all of our end-users and easily exportable. While they are easily found in the Library details, they are not yet available on ...
4 months ago in Content Marketing / Plan / Tasks, Campaigns, and Events 0 Planned

Step-Level Filtering

We're looking for a way to filter the Plan module views (calendar in particular) by discrete steps across all workflows and all owners. This would allow us to build a view of all steps related to legal review, for example. Today, the filters on th...
4 months ago in Content Marketing / Plan 0 Planned

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
5 months ago in Content Marketing / DAM/Library 2 Planned

Product Feedback: "?" Bubble in the way

The little question mark bubble in the bottom right hand corner blocks the revisions in the markup area of the content section and you can't get rid of it. Can it be changed that you can x that out so it's not it the way of reading the changes?
6 months ago in Content Marketing / Settings + Configuration 1 Planned

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
10 months ago in Content Marketing / Requests 2 Planned

Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
10 months ago in Product Recommendations / Portal 0 Planned