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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enhanced Datafile Management

Submitting on behalf of the customer. In order for us to easily debug datafile issues, for the Optimizely datafile, provide an easy way for us to retrieve the below information through the UI instead of having to reach out to Optimizely support: A...
9 days ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
11 days ago in Data Platform App 0 Future consideration

Be able to use preset values for flag variables

As experimentation program owners, we'd like our fellow developers and experimenters to input "safe" values when filling out flag variables. For example colors and font sizes that match our design system. A preset list of values (created by an adm...
17 days ago in Feature Experimentation / Experiment Authoring 1 Future consideration

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
about 2 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Allow App Settings with key word 'Episerver'

App Settings pane in the management portal currently does not allow for App Settings that includes the key word episerver - allowing this would increase the flexibility and usefulness of the App Settings feature.
2 months ago in DXP Cloud Platform / Code deployment 2 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
3 months ago in Content Marketing / DAM/Library 0 Future consideration

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
3 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

Call out top contributing users

We're trying to incentivize people to use CMP more for their everyday work. As a way to do so, we could add a little visual reward for people who work in CMP most. Maybe we could add a little crown to the user that month with the most events
3 months ago in Content Marketing / Miscellaneous 1 Future consideration

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
3 months ago in Content Marketing / DAM/Library 2 Future consideration

Ability to edit Overview page data

As a developer we would like to be able to edit the contents of the overview page as our client does not have commerce and would like to see more relevant data
4 months ago in Data Platform App 0 Future consideration