Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Multiple Websites: Default Website for Impersonation

Would LOVE to have the ability to control which domain (website) is DEFAULTED when Impersonating a User from the admin: We have two websites, potentially more, and for some reason the not primary domain ends up being the SELECTED=SELECTED in the d...
9 months ago in Configured Commerce / Admin Console & Import/Export 6 Future consideration

Add link to asset from catalog entry

Please add a link to the asset referenced by a catalog node/entry in the Commerce admin portal. Assets are listed on the Assets tab for a node/entry, but I can't click on it to get the that media entry.
about 2 months ago in Customized Commerce / Catalogs 2 Future consideration

Allow sorting of catalog nodes

As a product catalog editor I would like to be able to sort catalog nodes, in the same way as I can sort catalog entries (click on Sort Mode). This is a common request we get from customers.
9 months ago in Customized Commerce / Catalogs 1 Future consideration

Rewrite CustomerContext to a service with interface

I would be happy to see the CustomerContext class turned into a class with an interface, and no usage of the CustomerContext.Current singleton. This way it can be overwritten or intercepted for customization. In the same way, the logic of Mediacha...
9 months ago in Customized Commerce / Customer Services 1 Future consideration

Lazy load / Load More

Please add the ability to implement out of the box lazy load or a load more button on the PLP or any other page that has a lot of results. Pagination isn't user friendly not to mention it is very out dated.
about 2 months ago in Configured Commerce / Technical 1 Future consideration

Provide write API to update all of the PIM fields

Please provide a write API for PIM. As we transition to Optimizely Episerver, all of our PRODUCT data will remain in the legacy system (for several months). We need a clean way to keep Opti up to date during this time. We will likely implement Inf...
10 months ago in Customized Commerce 1 Future consideration

Ability to Edit a Saved Order

Customers would like the ability to edit a saved order.
10 months ago in Commerce Mobile App 1 Future consideration

Cart View-Be able to switch from List to Grid

Customers would like to have the option to be able to view their carts also in grid view and not just list view.
10 months ago in Commerce Mobile App 1 Future consideration

Requisition and order requests feature needed on the app

Would like the requisition and order requests feature that is on desktop v. to also be available on the app. For some of our customers they're not at a desktop often and would like the option to approve orders while they are on the go. Piggybackin...
11 months ago in Commerce Mobile App 1 Future consideration

Retry / Retry in middle of Refresh published products

Hi, We have found that the refresh published products job fails quite often (usually timeout, index error which gets fixed by rerun, or url segment already taken). Allow this job to retry from the point it stopped rather than having to go through ...
over 1 year ago in PIM 2 Future consideration