Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
about 2 years ago in Configured Commerce / Technical 6 Planned

Missing the ability to create custom views in Organizations and Contacts sections

Within customized commerce 13 people could create custom views with the specific columns that they wanted to display to be able to quickly view and access information. When upgrading to Commerce 14 this feature looks to have not been included.
5 months ago in Customized Commerce / Customer Services 1 Planned

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
almost 2 years ago in Customized Commerce / Catalogs 1 Planned

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
over 3 years ago in Customized Commerce / Promotions 1 Planned

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 2 years ago in Configured Commerce / Misc. 3 Planned

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
about 3 years ago in Customized Commerce / Customer Services 1 Planned

Set Max Quantity to be Ordered on a Product

Our business has a need to set a maximum quantity to be ordered on certain products on our website. Example - we have 100 in a SKU, but only want each customer to be able to order 2. It would be nice if we can set this up somewhere in the Console.
about 3 years ago in Configured Commerce / Catalog & Assets / Orders & Payment 4 Planned

Order Management | "Page Size" option for Carts/Orders list

Just like in the older Commerce <= 13 versions, we had an option to change the page size to view the number of orders per page. Our one of the client has requested to have that feature back within the latest Commecer version 14. See the attache...
17 days ago in Customized Commerce / Orders 0 Planned

Two-Factor Authentication (2FA)

As a CTO I would like to have support for two factor authentication during login to the admin interface to increase security for a business critical system.
over 1 year ago in Customized Commerce / Roles and Security 1 Planned

Ability to un-publish a product in Commerce so it can be re-scheduled (or schedule removing from expired)

As a product manager and content editor I want the ability to un-publish a product that has been previously published, and/or to be able to schedule removing it from expired. This would allow my team to be able to scheduling publishing even if the...
about 3 years ago in Customized Commerce / Catalogs 0 Planned