Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Search & Navigation

Showing 33

Add support for Croatian language

Search & Navigation are missing languages, among them Croatian that we need for our website. Please prioritize adding more languages to Search & Navigation.
9 days ago in Search & Navigation 0

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
almost 3 years ago in Search & Navigation 2

Public API for accessing automatically created related queries

As a developer I would like a way to retrieve and potentially delete or modify the automatically created related queries(a feature of search and navigation). In some cases the "Did you Mean" feature will give bad results, so companies need a way t...
about 4 years ago in Search & Navigation 2 Planned

Keep Statistics Info in the FIND UI forever (or longer)

I would like to request the data displayed in the FIND UI, specifically 'Most frequent Searches', 'Searched without Hits' and 'searches without relevant hits' be persisted indefinitely. I have recently learned that the data displayed in the FIND U...
24 days ago in Search & Navigation 0

External Links Gadget Search

I'd like to be able to search for a web address within the external links gadget and have the ability to select a page of results to jump to. Our site has over 23,000 external links and having to individually click through 235 pages of results to ...
over 3 years ago in Search & Navigation 5

Provide Documentation for Spell Check

There is a spellcheck in Optimizely Find, but there is little to no documentation on it. Can you provide an algorithm or a source for where this comes from?
about 2 months ago in Search & Navigation 0

Epi Find Interface

- Interface is too basic e.g. for the charts, we have mouse over every peak just to see each statistic. - Seems to be lacking insightful data. Would like access to download the raw data so we can massage it for a more meaningful analysis.
about 4 years ago in Search & Navigation 3 Future consideration

Add ability to search by string

The current elasticsearch is fundamentally a keyword search function. Searching for "black pipe" will returns results with "black" or "pipe" in the data set. Our executives feel that the search results should only include those items with "black p...
5 months ago in Search & Navigation 1 Already exists

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
about 1 year ago in Search & Navigation 1 Investigating

Statistics API for Find

Statistics, for example, most frequent searched keywords should be exposed via an easy to use API. Reported from https://world.episerver.com/forum/developer-forum/Feature-requests/Thread-Container/2015/6/possible-to-get-information-about-most-freq...
about 4 years ago in Search & Navigation 0 Future consideration