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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.



Search & Navigation

Showing 24 of 839

Enable all available languages in Search & Navigation automatically

Today, very few languages are enabled by default in Search & Navigation and to add more we have to contact support to get at most 10 languages enabled. I suggest that S&N should be improved to automatically handle all enabled languages in ...
3 months ago in Search & Navigation 0

Allow the user to select multiple attribute values for a given attribute

There are occasions where a user may want to select more than one value for an attribute when filtering. 1) They may be open to various options (in which case selecting multiple options allows them to easily compare price and availability). 2) The...
5 months ago in Search & Navigation 0

Add support for multiple keyword search

A product's short description includes "31151112 18/4 Stranded Plenum Cable, 1000". Search results for "3115" correctly include this product. There are no search results returned for "3115 cab". This request is to add an Elasticsearch analyzer to ...
5 months ago in Search & Navigation 0

As a search relevancy engineer, we need to have ElasticSearch Explain Parameter available to understand the relevancy scoring details and relate that to how we should configure the business boosting logic for better search results.

The ElasticSearch Explain parameter was available prior to the latest EpiFind upgrade. For this past year, without this parameter being available, it left us with no tool to understand the search relevancy and no solution to better configure searc...
7 months ago in Search & Navigation 1

Search data export and reporting

The data in search and navigation on most popular searches and searches without hits is extremely valuable, but very difficult to share with others in the business that do not use Optimizely. Please provide an export tool and a regular email repor...
7 months ago in Search & Navigation 0

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
7 months ago in Search & Navigation 0

Add possibility to increase/decrease Timeout (etc.) Settings in Bulk-Index method

Products EPiServer.Find: 13.4.4 CMS 11.20.6 .NET 4.8 Background In a scheduled job we are running the method: BulkResult Index(IEnumerable objectsToIndex); Lately we receive a whole lot of: EPiServer.Find.ServiceException: The operation has timed ...
8 months ago in Search & Navigation 0

Ranking works when searching, but not when starting by navigating

When searching for products from the search bar, the internal ranking results work as expected. In our case we prioritize stock and frequently bought items. The problem is if a customer starts by navigating through the hierarchy, the ranking is no...
about 1 year ago in Search & Navigation 1

External Links Gadget Search

I'd like to be able to search for a web address within the external links gadget and have the ability to select a page of results to jump to. Our site has over 23,000 external links and having to individually click through 235 pages of results to ...
about 1 year ago in Search & Navigation 4

Optimize profile store api delete requests

When working with profile store, there are times that profiles needs to be deleted. At the moment it is only possible to delete them one by one, and the time that request takes is depending on how many profiles the store contain, and how active a ...
about 1 year ago in Search & Navigation 0