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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Experimentation Analytics

Showing 10

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
about 1 year ago in Experimentation Analytics / APIs 0 Investigating

Segmenting more than one attribute at a time

For releasing features / targeting users to be part of an experiment it is very straight forward to target specific attributes As optimizely gives you the ability to apply various different filtering mechanisms.. e.g. below, above, contains, does ...
over 2 years ago in Experimentation Analytics 0 Investigating

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
over 1 year ago in Experimentation Analytics 1 Investigating

Results - hierarchical metrics / grouped metrics

I have a suggestion about the results page. Currently the results are shown as a flat list of metrics. In some experiments we want to add a lot of metrics, but some of them are "major" ones (e.g. showing major funnel steps), and some of them are "...
10 months ago in Experimentation Analytics / Results Page 0 Investigating

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
about 2 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
about 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Optimizely UI could offer an extract of user IDs

A customer has requested that the Optimizely UI offer an extract of user IDs which could be used by us to investigate and understand possible differences between the Results page data and their Enriched Events Export data. This customer has seen f...
about 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Add impressions usage info to experiment result dashboard

As an 'experimenter' and Optimizely admin within my organisation, I'd like to have a clear snapshot of used impressions when checking a progress of my experiment. At the moment I can only see bucketed visitors which in the context of my industry (...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Change timezones in results

According to documentation, local time is used, but this is tricky when comparing results among our colleagues based in different locations (Australia, India, Europe, US). This is not something we do very often, but would be really handy to have, ...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Add Flags experiment key name to Impressions Usage info, instead of just ID

Currently, if you go to your account's Usage tab and look at impressions by experiment, the experiment results for any Flags (FS 2.0) tests will only show the test ID, which is not user-friendly, as it requires the user to navigate to that test to...
about 2 years ago in Experimentation Analytics 0 Investigating