Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Experimentation Analytics

Showing 27 of 1007

Check outlier filtering on by default

It would be helpful to have outlier filtering for revenue checked by default. This is the situation that is most common, as having outliers removed has more value than data with outliers in it.
11 days ago in Experimentation Analytics / Metrics Setup 0

Unable to segment archives experiment results

I recently realized that once experiments are archived you can no longer unarchive them. Optimizely results page currently prevents you from using segments on the results of archived experiments and you also can't unarchive experiments to apply se...
11 days ago in Experimentation Analytics / Results Page 0

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
24 days ago in Experimentation Analytics / Metrics Setup 0

Grouped metrics using previously built events

Requesting a feature to build events that group existing events (Event 1 and Event 2 both fire, then Event Group fires, elseif either Event 1 or Event 2 does not fire, Event Group does not fire.)
about 1 month ago in Experimentation Analytics / Metrics Setup 0

Have the stats page reflect when outlier smoothing will go in effect, through a warning message

Customer: one of our experimenters paused an experiment after 80 minutes when noticing the negative impact on Average Order Value. This was caused by some outliers. When does Optimizely starts applying the outlier smoothing? Maybe some copy around...
about 1 month ago in Experimentation Analytics / Results Page 0

Combining two click event into one conversion metric.

Sharing on behalf of a customer (William Bauer of Bell Media) The customer asked to add a Feature that will combine two or more click events to trigger one metric conversion. For example, on a webpage, there might be Right/Left arrows that would c...
about 2 months ago in Experimentation Analytics / Other 1

Results Page results statistically significant even when segmenting results

Currently, when segmenting the results in the Results Page UI, for Web or Full Stack, a pop-up explains that segmented results should not be used for decisions but only for data exploration. As explained in the documentation, statistical significa...
3 months ago in Experimentation Analytics 0 Future consideration

Add impressions usage info to experiment result dashboard

As an 'experimenter' and Optimizely admin within my organisation, I'd like to have a clear snapshot of used impressions when checking a progress of my experiment. At the moment I can only see bucketed visitors which in the context of my industry (...
3 months ago in Experimentation Analytics / Results Page 0

Have the "i" icon of confidence interval reflect the stat sig percentage

This ticket is on behalf of the Adevinta/eBay/mobile.de team. They are interested in a bit more clarity around confidence interval, as they work with a large team of individuals, and a large number of projects. What they are looking for is that th...
4 months ago in Experimentation Analytics / Results Page 0

Templated Metrics - No more manually adding same metrics each test

We use the same metrics in every test. (with a handful of unique ones) It takes my team 10 min every test creation to search through the 75+ metrics/events/pages to select the 10 we always use. It would be nice to select the default option and hav...
5 months ago in Experimentation Analytics / Other 1 Investigating