Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Services

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Support for Cloudflare Image Resizing

A lot of solutions we use require and image resizing implementation to improve performance upon our sites. These solutions require installing third-party plugins and updating image urls with querystring parameters. The resizing of these images hap...
over 1 year ago in DXP Cloud Services / Infrastructure mgmt. 8 Future consideration

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
12 months ago in DXP Cloud Services / Infrastructure mgmt. 0 Future consideration

Additional Application for my Instance

I want the ability to deploy an additional code base to run alongside my exisitng Content / Commerce app instances. This would run my deliver app developed in Next.js or other technologies.
over 1 year ago in DXP Cloud Services 0 Future consideration

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
almost 2 years ago in DXP Cloud Services / Code deployment 4 Future consideration

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
over 1 year ago in DXP Cloud Services / Infrastructure mgmt. 2 Future consideration

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
about 2 years ago in DXP Cloud Services / Infrastructure mgmt. 0 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
over 2 years ago in DXP Cloud Services / Infrastructure mgmt. 1 Future consideration

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
almost 2 years ago in DXP Cloud Services / Infrastructure mgmt. 0 Future consideration

Cloudfare DXC Paas Portal - Analytics Restricted View for Clients

Could we please have a “restricted analytics account view” in Cloudflare for our Instances? And if the above is not doable any chance to built a quick custom view with the API? Link : Building custom views · Cloudflare Fundamentals API : Cloudflar...
almost 2 years ago in DXP Cloud Services / Telemetry 1 Future consideration

Simplify the process of adding domains

As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.I would like a way where i can add the domain via the mana...
over 2 years ago in DXP Cloud Services / Infrastructure mgmt. 3 Future consideration