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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Search results: Customized Commerce

Showing 6 of 49

Missing organization (customer) specific information within the organization edit view

A number of field that once existed in the high-level view of customer organizations within customized commerce 13 are no longer able to be added within version 14. The lack of visibility on key customer-specific details has been noted to have an ...
12 months ago in Customized Commerce / Customer Services / Orders 2 Shipped

Missing a large number of customer-specific fields to display as columns, and no ability to add them

A number of field that once existed in the high-level view of customer contacts within customized commerce 13 are no longer able to be added within version 14. The lack of visibility on key customer-specific details has been noted to have an impac...
12 months ago in Customized Commerce / Customer Services / Orders 2 Shipped

Extended search of Organizations and Contacts to show and search custom fields

Allow customization to the search of Organizations and Contacts under Commerce/Customers so that you can see and search on custom fields, i.e. Organization/Contact unique ID from the ERP or CRM.
10 months ago in Customized Commerce / Catalogs 1 Already exists

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
8 months ago in Customized Commerce / Catalogs 0 Gathering interest

I'd like the shopping carts interface to include a search option for Cart IDs, similar to the order ID search in the purchase orders section.

I would appreciate the ability to search for shopping carts using the Cart ID rather than relying solely on customer names or emails. I've noticed that the purchase orders section already allows for searching by order ID, but this functionality se...
10 months ago in Customized Commerce / Orders 0 Gathering interest

Change sort order of tracking interceptor classes

I have noticed that the Product Recs integration to Commerce 14 is creating three cookies on a new browser session: epi_RecommendationsTrackingSessionId epi_RecommendationsTrackingUserId EPiSessionId However the last one is set before the first on...
over 1 year ago in Customized Commerce / Technical 1 Investigating