Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Feedback

For Fields - allow sub-fields or conditional fields. For example: Audience > Clergy 2. Clergy > 3.Member 2. Clergy > 3. Leader
7 days ago in Content Marketing / Settings + Configuration 0 Future consideration

Plan fields allow for "or" condition, not just "and"

We would like the ability to use fields when doing filtering in the Plan view with an 'or' condition, not just 'and'. For example, if someone wants to see all of the tasks they're watching and tasks they have an assigned step in, they currently ha...
15 days ago in Content Marketing / Plan 0 Future consideration

Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
17 days ago in Content Marketing / Analytics 0 Future consideration

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
over 1 year ago in Content Marketing / Miscellaneous 2 Future consideration

Add Labels to Timeline View

We would like to add labels to the bars in timeline view similar to how Microsoft Projects does it. The labels would include owners or the title of the campaign/task. This would help the team see a quick overview of what everyone is working on wit...
6 months ago in Content Marketing / Plan 0 Future consideration

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Trashcan

Occasionally, we have a user delete something (an asset version, a whole task, etc.) that they shouldn't have. Luckily, your support team always seems to be able to get it back. But it would be valuable to have a trash can so that we don't waste t...
over 1 year ago in Content Marketing / Miscellaneous 4 Future consideration

Create and edit Blocks from CMS

Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation. We'd like to be able to create a block si...
7 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration