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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 65

Bypass ElasticSearch 7 Max Rows Count limitation

Situation In ElasticSearch7, when you do a large generic query, it will only select a specific maximum number of elements. This number is set to 10000. When testing on ElasticSearch 5.6.11 With a simple query, we can have 110K items and more. Here...
4 months ago in Configured Commerce / Search 1 Shipped

Add OrderSource and OrderDeviceType as an exportable field on Order History.

We would like to differentiate which orders in Order History (CustomerOrder table) were placed on the Mobile App and Web store. The fields of OrderSource and OrderDeviceType, which are in the CustomerOrder and OrderHistory tabes provide this infor...
3 months ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

Add configuration to disable carryover of unused monthly budget

As an administrator, managing budgets in the Budget Approval module, I would like to have the option of not carrying over unused budget from one month to the other because in our business the budget limit is a monthly limit. Therefore, If set $100...
over 2 years ago in Configured Commerce / Orders & Payment 0 Shipped

Ability to Export and Filter Website Users by Role

We have different levels of website access given to customers, depending on if they can view invoices or order history, or if they are just a requester. There is no way to export or filter website users by the roles assigned to them. The goal woul...
about 1 year ago in Configured Commerce / Users, Permissions & Security 5 Shipped

Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 2 years ago in Configured Commerce / Catalog & Assets 6 Shipped

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
7 months ago in Configured Commerce / Admin Console & Import/Export 6 Shipped

Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

Ability to have more than one internal person get order confirmation email

As a customer I want to be able to have BOTH inside sales, outside sales, person placing order and potentially more get Order Confirmation Email
about 2 years ago in Configured Commerce / Orders & Payment 2 Shipped

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
over 1 year ago in Configured Commerce / Users, Permissions & Security 3 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
8 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped