Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 1 year ago in Configured Commerce / Technical 5 Planned

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
11 days ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 1 Planned

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
3 months ago in Configured Commerce / Admin Console & Import/Export 5 Planned

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
over 1 year ago in Configured Commerce / Users, Permissions & Security 2 Planned

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 2 years ago in Configured Commerce / Misc. 3 Planned

Change build to error on case sensitivity issues instead of warning.

We recently ran into an issue when deploying to the Sandbox environment where the build errored out due to files having slightly different casing in the import path statement then the actual file system. We have been occasionally running into this...
6 months ago in Configured Commerce / Technical 2 Planned

Default Alignment of Badges

I would like to see a configurable option to control the horizontal alignment of badges within in the widgets. Currently, the default position is horizontally centered. When there is only a single badge, the badge seems to just be floating in spac...
7 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
10 months ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
10 months ago in Configured Commerce / CMS, Spire & Mobius 5 Planned

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
over 1 year ago in Configured Commerce / Misc. 1 Planned