Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
2 days ago in Configured Commerce / Self-Service 1 Gathering interest

Add Microsoft.OData.Edm

Hello, I am writing to request the addition of the Microsoft.OData.Edm NuGet package to the build whitelist. In my project, I am using OData, and I have been able to complete my development without referencing any external NuGet packages because t...
2 days ago in Configured Commerce / 3rd Party Library Allow Listing 1

Order Approval - Sort By Ship To/Pick Up

Change the sort by Ship To/Pick Up on the Order Approval page to Company Name. The current sort order for Ship To/Pick Up is by the Customer Sequence, which causes confusion since Customer Sequence is not a data element end users are familiar with...
3 days ago in Configured Commerce / Orders & Payment 2 Gathering interest

Add Entity Selection for Compare Pages - Product Detail

Pages that have context selector(PDP, PLP, Brands) can be difficult to compare within compare/publish workflow. We would like to show the selector on Compare revisions page so that it is easier to see the differences in the versions
13 days ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Product Replacement Transition

I have a series of parts that are going to be replaced with new parts. Is there a way in Optimizely that I can have the base items there but not viewable until we sell out of the old part? Say I have part A and part B, once I sell the last part A ...
14 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
15 days ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Running Total Inventory Report

Using the real-time inventory option and would like an option to generate a running total report for a product over a specified time frame.
23 days ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Make "Rule in Rule" feature available for out-of-the-box version

For Shipping & Fulfillment - Carriers - Shipping Services - Rule, when Products are excluded from Categories As it stands, if a customer orders products from both categories excluded from a shipping logic and categories included in a shipping ...
29 days ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending. The order is stuck in limbo when this happens.
about 1 month ago in Configured Commerce / Orders & Payment 1 Investigating

Support slash in UrlPath translations

We have a need to identify language in URLs. This resembles adding /fr to the URL path of our french pages in the URL Segment of the French homepage and the UrlRoot (i.e Catalog_UrlRoot = fr/catalogue, Product_UrlRoot = fr/produit, Brand_UrlRoot =...
about 1 month ago in Configured Commerce / Localization / Technical 2 Gathering interest