Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Configured Commerce

Showing 128

Recently Purchase List at USER Level

Currently the Recently Purchased list shows previously purchased items at the customer # (company) level. It would be nice if you had the option to leave it like that or change to the username level. We have many customer #'s that sell plumbing an...
17 days ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Configured Commerce fraud detection

Had a request from a customer wanting to add fraud protections such as: Rate limiting Bot detection Bot detection with javascript to identify headless browsers Captcha functionality - when users initially come into the site or users are starting a...
26 days ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Enable DotLiquid in email subject, using the same model as the email body

As a business user I want to add dynamic fields to the email subject of emails sent by Configured Commerce. Specifically, the Subject field of an Email List (Marketing / Email Lists / <selected list>) Example: OrderConfirmation Subject: Orde...
27 days ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Native Support for Implementing Microsoft Ads

Similar to the native integration for Google Ads GA4, it would be nice to have a native integration with ads.microsoft.com as well.
28 days ago in Configured Commerce / API 1 Gathering interest

Add "Enforce Password History" on Website and Console Security Settings

Add "Enforce Password History" on Website and Console Security Settings How it works: When you set this option, the system stores a certain number of your past passwords, and when you try to set a new password that matches one of those stored, it...
about 1 month ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Option to Preventing Users from Adding More to Cart Than Available for Discontinued Items

We would like to implement a restriction to prevent users from adding more items to their cart than the available stock for discontinued items. Specifically, when an item is discontinued, users should not be able to add more units than are availab...
about 1 month ago in Configured Commerce / Orders & Payment 1 Gathering interest

Add Preview Option to Email Message Logs

Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "P...
2 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Separate the "build email" step from the "send email" step for easier extensibility

As a partner developerI want to have a point of extension between building an email and sending an emailSo that I can modify the email properties (ie. To, CC, Body) without overriding the code responsible for sending the email. The following files...
3 months ago in Configured Commerce / Technical 3 Gathering interest

Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
4 months ago in Configured Commerce / Self-Service 1 Gathering interest

Order Approval - Sort By Ship To/Pick Up

Change the sort by Ship To/Pick Up on the Order Approval page to Company Name. The current sort order for Ship To/Pick Up is by the Customer Sequence, which causes confusion since Customer Sequence is not a data element end users are familiar with...
4 months ago in Configured Commerce / Orders & Payment 2 Gathering interest