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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Retract side menu in Commerce similar to CMS

When you click CMS > Edit, the side menu retracts to provide more hoizontal space. Can you implement the same for Commerce > Catalog?

Report who closed task

We want to be able to report on who closed specific tasks and/or subtasks for compliance requirements

Download all button for attachments in CMP (already exists in the Library)

I want to be able to quickly and easily hit a download all button for attachments in CMP

Track changes on briefs

Brief templates should have a tracked changes/review feature on the toolbar.

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...

Use Fields as Placeholders in Brand Templates

Allow the usage of Text Placeholders within Brand Templates to reuse Task or Campaign Fields/Attributes.

Move completed tasks into different campaign

My organization uses campaigns separated by line of business at the top level and then filtering down to individual executions. Sometimes, a task is not correctly placed into the appropriate line of business campaign on creation. Once that task is...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Text Editor UI

In some cases, we'll have multiple text editors (2-3) in a task that includes additional content to support the primary article. Differentiating between multiple text editor icons is not intuitive for users who are collaborators and not typically ...