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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Requests

Showing 9

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
about 1 year ago in Content Marketing / Requests 3 Shipped

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
about 1 year ago in Content Marketing / Requests 0 Shipped

View Work Request Completion Date in List View Column

We would like to see the work request submitted date in a column next to the completed date in order to calculate turnaround time. Today, the completed date is not available as a column for the list view.
about 1 year ago in Content Marketing / Requests 1 Shipped

On-Hold Status for Work Requests

There are times when someone submits a request and, while we want to complete the request, we are unable to do so at that time. Putting it on hold would allow the submitter better visibility into our plans.
about 2 years ago in Content Marketing / Requests 0 Shipped

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
about 1 year ago in Content Marketing / Requests 1 Shipped

Open Related Object in New Tab from Work Request

We need to be able to right click on a task within a work request (via the related tab) and open the task in a new window. At the moment, the task opens in the same tab, so you lose the backlog view when you open the task.
over 1 year ago in Content Marketing / Requests 0 Shipped

Choose "Approved Assets" for Request from Task

When I complete a task that came from a work request, all assets go back to the requester. I'd love the ability to choose, just as we do for the library. Not all assets are actually right for the requester audience.
about 1 year ago in Content Marketing / Requests 1 Shipped

Archive Work Request

Our work request list is getting very long, and we'd like to clean it up. Right now, you can mark a request as completed, but there's no way to archive it. Ideally, we'd archive everything at the end of the year so that we can better keep track of...
about 1 year ago in Content Marketing / Requests 1 Shipped

Automatically Refresh Request Page

I am part of a routing rule for work requests, and when a work request comes through I receive a notification for it. However, if I am already in the requests area and the board is filtered to the request I receive, this does not update automatica...
over 1 year ago in Content Marketing / Requests 1 Shipped