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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Requests

Showing 17 of 887

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
2 months ago in Content Marketing / Requests 0 Investigating

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
about 2 months ago in Content Marketing / Requests 1 Investigating

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
2 months ago in Content Marketing / Requests 0 Planned

View Work Request Completion Date in List View Column

We would like to see the work request submitted date in a column next to the completed date in order to calculate turnaround time. Today, the completed date is not available as a column for the list view.
2 months ago in Content Marketing / Requests 0 Planned

Automatically Add Requesters as Task Watchers

When a request is approved and a task is created from the request, we want to keep the original requester informed of the process. While they can view the task via "related activities" in the request, it would be great if they were also added as a...
4 months ago in Content Marketing / Requests 0 Future consideration

Suggest Content During Request Process

Occasionally, we get requests for work that already exists. When that happens, we have to tell users where to find what they're looking for in the library. It would save everyone a lot of time if we could suggest existing Library content during th...
2 months ago in Content Marketing / Requests 0 Future consideration

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
2 months ago in Content Marketing / Requests 0 Planned

Edit Request Due Date After Acceptance

Work request due dates should be editable throughout the process. We allow stakeholders to set due dates on certain requests but regularly have those due dates moved once work is in progress - currently, even if the corresponding task has been upd...
6 months ago in Content Marketing / Requests 0 Future consideration

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
12 months ago in Content Marketing / Requests 0 Investigating

Choose "Approved Assets" for Request from Task

When I complete a task that came from a work request, all assets go back to the requester. I'd love the ability to choose, just as we do for the library. Not all assets are actually right for the requester audience.
19 days ago in Content Marketing / Requests 0