Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DAM/Library

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Archive DAM/Library Assets

We would like the ability to archive assets in the DAM in addition to the delete functionality available today. Delete is a very permanent action, but there are times when we need to remove access to an asset, but keep it for either historical dat...
about 1 year ago in Content Marketing / DAM/Library 0 Shipped

Bidirectional Related Assets in DAM

When I add an asset in the DAM as "related", I expect the relationship to be bidirectional. (Today, the relationship only shows from one side - where the relationship was made.)
6 months ago in Content Marketing / DAM/Library 0 Shipped

Create/Add a Folder within a Collection

The customer is hoping to have a Collection folder that would house all certain departments' branding assets. So within the one Collection folder, there would be a “Photos” folder, then a folder for “social media graphics”, then a folder for “Powe...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Add 'Select All' and 'Download' Buttons in Collections Tab in Library

It would be great if we could select all and then download everything in a collection at one time. We are using collections to put together "packets" for our sales team, and they often use them in the field when they aren't online. Downloading is ...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

Edit image - Custom crop presets

The ability to add my own custom crop presets would be very helpful-we have 5 or 6 preset dimensions we need to crop to for our site and being able to do that from the photo editor quickly would be awesome.
8 months ago in Content Marketing / DAM/Library 1 Shipped

Assets in the DAM and Work Requests - Report Generation/Self-Help

Please allow Admins to generate their own reports of (1) Assets within the DAM and (2) Work Request records. Example fields for reporting 1) DAM Asset Reporting:Asset GUID Asset Title Asset Type Version CMP Link Folder Name Created At Modif...
8 months ago in Content Marketing / DAM/Library 2 Shipped

Users with "Library Only" Should Not be Able to Upload

During testing we have found that a user set up with the LIBRARY role can add images to Welcome by coming into an image and then under RELATED ASSETS, they have to option for LIBRARY and UPLOAD. Upload let the Library user role upload a new image ...
about 1 year ago in Content Marketing / DAM/Library 0 Shipped

Alt Text Field in Library

Currently, the file name of the image maps to alt text on the CMS, which is not best practice. As such, we have to go into the CMS and update the alt text manually after the asset syncs. Ideally, alt text would be mapped to its dedicated field in ...
over 1 year ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link SEO friendly

Public link of an uploaded asset is currently a uniquely generated number & letter string. SEO requires image URLs to be descriptive of the photo in order to promote image ranking, which can be a channel for traffic. Same applies for other fil...
over 1 year ago in Content Marketing / DAM/Library 0 Shipped

Library - Asset public link on/off

We need a way to turn off the public link being generated upon every library upload. Public links, if available, will pull through in CMS. If not generated prior, it will not be passed to CMS and the image will not appear. Also, a lot of the asset...
over 1 year ago in Content Marketing / DAM/Library 0 Shipped