Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DAM/Library

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Cache Control Headers

We would like to be able to add cache control headers to images coming from the CMP DAM. Specifically, cache-control: public and adding a max age. This allows the browser to cache the images as well, helping to reduce trips to the server and impro...
12 days ago in Content Marketing / DAM/Library 0 Future consideration

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
3 months ago in Content Marketing / DAM/Library 0 Future consideration

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
3 months ago in Content Marketing / DAM/Library 0 Future consideration

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
4 months ago in Content Marketing / DAM/Library 0 Future consideration

Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
4 months ago in Content Marketing / DAM/Library 2 Future consideration

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
4 months ago in Content Marketing / DAM/Library 1 Future consideration

DAM connector for CMS loses place when signing in

When you need to reauthenticate or sign in for the first time using the connector, it does not bring you back to the 'choose a file' screen. So you need to close that window and open it again from CMS
about 2 months ago in Content Marketing / DAM/Library 0 Future consideration

DAM CMS connector allows you to select any type of content when it shouldnt

In an "image" area or any other restricted area in the CMS, there are validation rules in the CMS to make sure you can only upload a particular type of asset. With the CMP dam connector, even though it opens the 'choose a file' window with just im...
about 2 months ago in Content Marketing / DAM/Library 0 Future consideration

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
6 months ago in Content Marketing / DAM/Library 2 Future consideration

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
4 months ago in Content Marketing / DAM/Library 1 Future consideration