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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DAM/Library

Showing 37

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
3 months ago in Content Marketing / DAM/Library 0 Future consideration

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
3 months ago in Content Marketing / DAM/Library 2 Future consideration

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
7 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
7 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
7 months ago in Content Marketing / DAM/Library 0 Future consideration

Ability to hide edit option for Library role users

Please provide Admins with the ability to hide the EDIT request option for users in the Library role (e.g., "Hide edit request"). Our Library role users (over 1,000) will never be given the ability to EDIT an image. The appearance of the Edit opti...
9 months ago in Content Marketing / DAM/Library 0 Future consideration

Public Collection List View

Whenever someone accesses a collection public link, they are unable to switch to a list view and easily navigate through the asset titles. We'd like to request a "list view" for collection public link view.
9 months ago in Content Marketing / DAM/Library 0 Future consideration

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
9 months ago in Content Marketing / DAM/Library 0 Future consideration

Block download rights for contacts with only view access to a folder

We have several use cases where we have hidden some content in the library to all the organization and then we are just sharing it with specific people in order to limit the use of those assets (mostly applicable to the images associated with spec...
10 months ago in Content Marketing / DAM/Library 1 Future consideration

Upload of assets directly into Collections from USER Computer

Ability to upload files directly into collections and not by just choosing from Assets category
10 months ago in Content Marketing / DAM/Library 0 Future consideration