Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 9 of 1078

Optimizely UI could offer an extract of user IDs

A customer has requested that the Optimizely UI offer an extract of user IDs which could be used by us to investigate and understand possible differences between the Results page data and their Enriched Events Export data. This customer has seen f...
about 1 month ago in Experimentation Analytics / Results Page 0

Unable to segment archives experiment results

I recently realized that once experiments are archived you can no longer unarchive them. Optimizely results page currently prevents you from using segments on the results of archived experiments and you also can't unarchive experiments to apply se...
2 months ago in Experimentation Analytics / Results Page 0

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
about 1 year ago in Experimentation Analytics / Results Page 3 Already exists

Mobile Responsive Results

No description provided
9 months ago in Experimentation Analytics / Results Page 2 Investigating

Add impressions usage info to experiment result dashboard

As an 'experimenter' and Optimizely admin within my organisation, I'd like to have a clear snapshot of used impressions when checking a progress of my experiment. At the moment I can only see bucketed visitors which in the context of my industry (...
5 months ago in Experimentation Analytics / Results Page 0

Have the "i" icon of confidence interval reflect the stat sig percentage

This ticket is on behalf of the Adevinta/eBay/mobile.de team. They are interested in a bit more clarity around confidence interval, as they work with a large team of individuals, and a large number of projects. What they are looking for is that th...
6 months ago in Experimentation Analytics / Results Page 0

Change timezones in results

According to documentation, local time is used, but this is tricky when comparing results among our colleagues based in different locations (Australia, India, Europe, US). This is not something we do very often, but would be really handy to have, ...
7 months ago in Experimentation Analytics / Results Page 0 Future consideration

Add "results last reset" date to the Flags results page, like it is in Web

No description provided
9 months ago in Experimentation Analytics / Results Page 0 Planned

Have the stats page reflect when outlier smoothing will go in effect, through a warning message

Customer: one of our experimenters paused an experiment after 80 minutes when noticing the negative impact on Average Order Value. This was caused by some outliers. When does Optimizely starts applying the outlier smoothing? Maybe some copy around...
3 months ago in Experimentation Analytics / Results Page 0