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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.




Showing 19 of 835

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
27 days ago in B2B Commerce Cloud / Misc. 0

Add visual feedback when session has timed out for a user

Whenever a user session is timed out (past the "Site Timeout Minutes" setting), there is no indication that you need to log back in until you start navigating again and then realize that you no longer have access to any secured functionnality. Wou...
over 1 year ago in B2B Commerce Cloud / Misc. 3 Investigating

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 1 year ago in B2B Commerce Cloud / Misc. 3 Planned

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
about 2 months ago in B2B Commerce Cloud / Misc. 0

Admin console : permit select/deselect all or import from CSV

On the admin console when building groups for restrictions or building lists of stores and items to restrict, the console can only shows 100 items per page and the user needs to use the select the 'select all from page' checkbox for each page. See...
8 months ago in B2B Commerce Cloud / Misc. 1 Investigating

Allow for more than one sales rep assigned to a customer

In our business, we may have more than one sales rep call on some customers for various reasons. We would like to request the ability for a customer to have more than one sales rep assigned so that either would have access to the customer when log...
over 1 year ago in B2B Commerce Cloud / Misc. 1

Password expiration settings

Right now, in the admin console there isn't the possibility to set password expiration rules. For example, password should expire every 30 hours/days/weeks and the new password shouldn't be like any previous one. It would be great if these setting...
6 months ago in B2B Commerce Cloud / Misc. 0

New Epi Admin Console Redesign Needs color shift

Also posted on the b2bcommerce submit an enhancement board, not sure which one we are supposed to put suggestions on now, was given this link by the support team. The new epi admin console redesign in the latest update needs a serious redesign - i...
over 1 year ago in B2B Commerce Cloud / Misc. 1

Remove the default warehouse load from database at every call of the pricing engine.

The RealTimePricingEngine, in the constructor there is a call to the database every time to load the default warehouse, and this is executed all the time because the dependency injection (per request) makes sure the constructor is executed every t...
11 months ago in B2B Commerce Cloud / Misc. 0

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
12 months ago in B2B Commerce Cloud / Misc. 0