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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Technical

Showing 78 of 839

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
6 months ago in B2B Commerce Cloud / Technical 1 Planned

Increase the max clause count at Elastic service side

Hi Team, We are working on cloud B2B Commerece Project. When we are passing more than 1000 ProductIds/ERPNumbers as parameter for getting ProductCollection, then we are getting error response with OOB code. We have analyzed issue and found below s...
about 1 year ago in B2B Commerce Cloud / Technical 1 Will not implement

Indexing issues due to batch size

We were getting fatal errors during Rebuild Search Index job runs with the message: Error occurred in PrivateProcessIntegrationJobResultsThread Message: Search indexing error using indexer: Insite.Search.Elasticsearch.DocumentTypes.Product.Index.P...
10 months ago in B2B Commerce Cloud / Technical 0 Investigating

Remove Additional Step to Impersonate Users

We enjoy the ability to impersonate our users. It has helped us correct bugs and make improvements for our customers. Unfortunately, it is very tedious to have to copy and paste our admin URL into the impersonation every time we want to use this f...
over 1 year ago in B2B Commerce Cloud / Technical 1

Exports users with their user roles

We are regularly asked to provide an export of all users and their associated roles, but that does not appear to be an option from Insite at this time. This would be very valuable to us when working with our client to manage their resources as wel...
over 1 year ago in B2B Commerce Cloud / Technical 5

Spire ContactUs API customization

We are trying to customize the ContactUs form on Spire, and it seems that this Spire feature has been released quickly since there's no way to customize the API easily on the backend. We want to add new fields on the form and post them on the exis...
over 1 year ago in B2B Commerce Cloud / Technical 0 Investigating

Webpack optimizations

I wanted to recommend better utilizing webpack's lazyloading and codesplitting features ( https://webpack.js.org/guides/code-splitting/ and https://webpack.js.org/guides/lazy-loading/ ) in order to provide users with a more optimized experience, p...
over 1 year ago in B2B Commerce Cloud / Technical 1 Investigating

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
about 2 months ago in B2B Commerce Cloud / Technical 0

Load Balancing CMS/Commerce On Premise in new .NET Core preview

In order to easily migrate to .NET Core, our existing application uses Load Balancing of Commerce/CMS applications. So far I've heard it will only be supported in Cloud environment. As a feature request, we'd like to be able to use it also On Prem...
over 1 year ago in B2B Commerce Cloud / B2B Commerce CMS / Technical 0

Email Message Log should show whom a message was sent to.

The email message log should include who each message is sent to. Ideally by email, but if not then by some identifier unique to the site user.
over 1 year ago in B2B Commerce Cloud / Technical 1 Investigating