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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Catalog & Assets

Showing 19 of 874

The error in console shall not occur while adding third party videos.

We found the CMS system causes error in the console when you add the third party video in an iframe, the only way is to use the youtube video. Adding the video from third party website provided by client should not give any error in the console. W...
3 months ago in Configured Commerce / Catalog & Assets 1 Already exists

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
6 months ago in Configured Commerce / Catalog & Assets 0 Investigating

Ability to show some products only in search results (not in catalog)

Currently, our website gives customers access to around 40,000 core products and about 60,000 restricted products which are searchable/findable by drilling down into the catalog or searching with the on-site search box. Looking forward, we are loo...
7 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
9 months ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Localized Attributes/Attribute Values

I recommend that the Attributes and their values have the ability to be localized.
9 months ago in Configured Commerce / Catalog & Assets 2 Planned

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
11 months ago in Configured Commerce / Catalog & Assets / Technical 0 Future consideration

Site-specific URL Mapping settings

As a multi-site customer, I would like to be able to set a different translatable value for the URL Mapping settings for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
11 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Create Sector Stores - Like Brand Stores

Customer would like to be able to use a data field (like we use Brand for Brand store) to be able to create "Sector Stores" like Brand Stores. Examples: "Food & Beverage", "Hospitals", "Education" "Municipalities" - products would have one or ...
12 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Search fields only available on productnumber (ngram, autocomplete)

Often we need to utilize an ERP unique identifier as the partNumber in Opti, but that's not necessarily the one used by end customers for searching for products. The search features built into the platform, such as ngram and autocomplete, are agai...
12 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
12 months ago in Configured Commerce / Catalog & Assets 3 Investigating