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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Orders

Showing 6 of 839

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view. I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controlle...
8 days ago in Commerce Cloud / Orders 0

Support meta fields on return order forms

As a developer I want to add custom meta fields to the return order forms, so they can be shown and edited in the Order Management UI. This is sometimes needed when a return order is to be exported to another system, along with some additional dat...
9 days ago in Commerce Cloud / Orders 0

Order Management Should Only Allow Valid State / Province / Region

In Order Management, the “State / Province / Region” field is a free form text field rather than a drop down list (we’ve never seen a state / province UI that didn’t use a drop down). Without having the correct value to select from a drop down, CS...
4 months ago in Commerce Cloud / Orders 0

Approver Notification Email

In a buyer/approver setup, there needs to be a way for an approver to be notified via email when a new order is submitted by a buyer and is awaiting approval.
about 1 year ago in Commerce Cloud / Orders 0

Add two-letter country code to Country list

Many external integrations require a two-letter country code, not a three-letter one. Instead of resorting to mapping back and forth between country codes, it would be nice to simply look one up, in CountryManager, from the other.
about 1 year ago in Commerce Cloud / Orders 0

Load Offline & Online Order History Data For Analytics

Optimizely Analytics requires offline and online order history data to be loaded in order to see the detail analytics. This requires one time data to be loaded into the database from various ERP systems/connectors. There should be a generic job th...
over 1 year ago in Commerce Cloud / Orders 1 Future consideration