Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Portal

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AI generated campaign/widget configuration

In the Personalization Portal, add an option for creating a campaign or widget configuration using AI. Problem: Configuration in Product Recs is sometimes difficult for a user - especially for customer. They must understand the concept of algorith...
4 months ago in Product Recommendations / Portal 0 Investigating

Email Product Recs - Have additional product details image

At present, each product recommendation consists of 2 images that are rendered in real-time: 1 image showing the Product Image, and 1 Image with product details like name, price etc, that can be configured in the Personalization Portal (styling et...
12 months ago in Product Recommendations / Email Personalization / Portal 0 Investigating

AB test naming - instead of selecting a date range, having the ability to name the test

Being able to give a name to an A/B test. Currently, it's only possible to select a date range in the AB tests tab (to search for previous test results).
over 3 years ago in Product Recommendations / Experimentation / Portal 1 Investigating