Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Infrastructure mgmt.

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Support for Let's Encrypt certificates with automatic renewal

Let's encrypt is becoming the industry standard for certificates. It's free, secure and more and more customers are using it. I know this isn't supported out of the box in Azure, but shouldn't a hosting service like DXP support this?
over 2 years ago in DXP Cloud Services / Infrastructure mgmt. 7 Shipped

Make it harder to accidentally restart Production

I regularly use PaaS Portal for routine tasks in the Production environment, including DB exports, CDN cache flushes, and application log monitoring. When I click on the Troubleshoot tab, then the first item that appears is the "Restart Site" sect...
about 2 years ago in DXP Cloud Services / Infrastructure mgmt. 1 Shipped

Add support for Websockets by default for new environments

I noticed that DXP environment doesn't turn on Websockets on webapps by default. Would be a good thing to add to checklist for DXP peeps to avoid costly support issues since it can only be turned on in preprod and prod by Optimizely. If not enable...
over 1 year ago in DXP Cloud Services / Infrastructure mgmt. 1 Shipped