Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1913 of 1913

Add live documents to library (e.g. word)

It would be useful to be able to edit live documents in the library that can then be added to tasks or campaigns before they are completed.
4 days ago in Content Management / Content Manager 0

Ability to add whole folders from the library to multiple tasks or campaigns

When we create a folder in the library, it would be good to be able to add the whole folder to a task or campaign rather than single assets.
4 days ago in Content Management / Asset Management 0

Enhance the Deployment API to allow passing parameter to clear CDN cache after deployments

It would be helpful to Enhance the Deployment API to allow passing a parameter to clear CDN cache after deployment completes. Reference: https://docs.developers.optimizely.com/digital-experience-platform/docs/deploy-using-powershell
6 days ago in Content Management / APIs 0

Ability to add alt text in multiple languages in DAM

We are using the CMS asset picker to select images from the CMP DAM. Currently, the alt text can be added to assets in the DAM in one language only. We operate in 27 languages (= 33 distinct country websites) and often re-use images in the DAM acr...
13 days ago in Product Recommendations / Technical 0

Quick edit blocks inside TinyMCE

When you click edit on a block inside TinyMCE the CMS navigates to the content. It would be nice for editors to offer an option to quick edit blocks like you can do for blocks inside Content Areas
19 days ago in Content Management / Editing 0

Feature Request: Option to Update Shipping Date/Calendar Format for U.S. Customers

Hi Team, We’ve received feedback regarding the shipping date/calendar format in the Commerce Mobile App, which currently displays dates in the day/month/year format. For our U.S. customers, the standard is month/day/year, and this difference is ca...
3 days ago in Commerce Mobile App 0

Add the option to use local time in the CMS instead of UTC

When adding a time from a Date/Time-picker in the CMS, you select one value, and then another value displays out on the website. This is because you display UTC in the CMS and the browser then changes the time to local time out on the web. However...
7 days ago in Content Management / Editing 0

Show which user is throwing errors in application logs

Often when a customer is experiencing an error, we can see some sort of notification within the console describing what API failed it's call, what service timed out, or some other details about the failure. Typically, the error message includes no...
4 days ago in Configured Commerce / Admin Console & Import/Export 0

Add quality parameter to Feed API v2

As a developer, I want to be able to select the quality of the image using the Feed API v2. This quality option should reduce the number of bytes sent through the Network to help with client-side performance. This feature should be similar to the ...
4 months ago in Content Marketing / DAM/Library 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
almost 3 years ago in Content Management / Content Manager 1 Planned