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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Filtering and organizing promotions in the UI

Make it possible to hide inactive promotions from the view (hide/how toggle) Make it possible to hide expired promotions from the view (hide/show toggle) Make it possible to filter the priorities view by market (some customers have different brand...
over 3 years ago in Customized Commerce / Promotions 7 Shipped

Add configuration to disable carryover of unused monthly budget

As an administrator, managing budgets in the Budget Approval module, I would like to have the option of not carrying over unused budget from one month to the other because in our business the budget limit is a monthly limit. Therefore, If set $100...
over 2 years ago in Configured Commerce / Orders & Payment 0 Shipped

Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 2 years ago in Configured Commerce / Catalog & Assets 6 Shipped

Missing organization (customer) specific information within the organization edit view

A number of field that once existed in the high-level view of customer organizations within customized commerce 13 are no longer able to be added within version 14. The lack of visibility on key customer-specific details has been noted to have an ...
3 months ago in Customized Commerce / Customer Services / Orders 2 Shipped

Missing a large number of customer-specific fields to display as columns, and no ability to add them

A number of field that once existed in the high-level view of customer contacts within customized commerce 13 are no longer able to be added within version 14. The lack of visibility on key customer-specific details has been noted to have an impac...
3 months ago in Customized Commerce / Customer Services / Orders 2 Shipped

Warehouse specific product boosting values

Our client would like a way to boost certain products in their search results based on the current context warehouse. This would mean the product boost values would have the option to either be global the way it is now, or for the boost value to b...
almost 3 years ago in Configured Commerce / Catalog & Assets 2 Shipped

Update Quantity on Hand to match Unit of Measure and adjust Minimum Order Quantity

When a user changes the unit of measure, the quantity on hand does not change. Ideally, this would change using the conversion factors so that the correct amount would be visible. In the example below, 1371131 kilometers are not available but ~417...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

"My Lists" export option

Many of our customers ask for excel item lists, specifically with pricing to import into 3rd party software packages. I'd like an export button on the list page. It could be used as an easy way for customers to create a quick order template. It wo...
about 3 years ago in Configured Commerce / Self-Service 1 Shipped

Having a "can't buy" option in the restriction groups

As a site manager, I would like to be able to create restriction groups that can't buy certain products but can see them. Using current restriction groups and hiding products creates 404 pages for clients that can't see certain products but can st...
about 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

GDPR - Cookie Policy

It would be beneficial to have standard options for the updated GDPR regulations. In addition, consumers privacy policies have become so particular that it would be great if cookie policy pop-ups were standard to ensure that users were reading and...
about 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Shipped