Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Add feedback Subscribe
Status Shipped
Product Customized Commerce
Categories Promotions
Created by Guest
Created on Jul 28, 2020

RELATED FEEDBACK

Filtering and organizing promotions in the UI

  1. Make it possible to hide inactive promotions from the view (hide/how toggle)

  2. Make it possible to hide expired promotions from the view (hide/show toggle)

  3. Make it possible to filter the priorities view by market (some customers have different brands as markets, making the list long when all promotions from all markets are visible)

  4. Also, there should be a built-in tool for marketers to see which products are part of multiple (overlapping) promotions. Overlapping promotions can wreak havoc on checkout sum if not managed properly.

Additionally The button to enter exclusions/priorities screen from the promotions screen needs to be labeled properly, the functionality is not obvious until you hover it.

image.png
image.png
image.png
Open full size
image.png
Open full size
image.png image.png
  • Post comment
  • Optimizely
    Tom Bramley
    Reply
    |     Dec 15, 2023

    Further improvements were also made in release 14.10.0

  • Optimizely
    Tom Bramley
    Reply
    |     Dec 15, 2023

    Hi folks, just tidying up our feedback portal. Pleased to say improvements 1-3 were shipped back in release 14.7.0 https://world.optimizely.com/documentation/Release-Notes/ReleaseNote/?releaseNoteId=COM-15189. Apologies the portal was not updated to reflect this

  • Guest
    Reply
    |     Dec 1, 2023

    So... it is Q4 2023 now. What happened to this feature?

  • Guest
    Reply
    |     Jun 1, 2022

    @Kriftin McKee , what would be useful as well would be the ability to restrict the view of promotions based on the Website. We have clients that are managing multiple websites within the same instance of Optimizely CMS. However, when it comes to the Commerce part, and Marketing, all promotions that apply to all websites are showing up. It would be useful to be able to filter by website, or restrict that view based on the user account.


  • Optimizely
    Kristin McKee
    Reply
    |     May 24, 2022

    This request has been prioritized for the 4Q 2022 roadmap!

    Our engineers will be implementing improvements to the search and filter functions on the Promotions list. The expected completion for this work is the end of 3Q / early 4Q 2022.

  • Guest
    Reply
    |     Dec 6, 2021

    Any ETA on this suggestion?

  • Guest
    Reply
    |     Dec 10, 2020

    It would also be VERY helpful to be able to see the orders which USED the promotion codes. Right now there isn't an easy way to get a list of WHO used the code. We have to do this in our own backend system.