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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Created by Guest
Created on Dec 5, 2023

Missing organization (customer) specific information within the organization edit view

A number of field that once existed in the high-level view of customer organizations within customized commerce 13 are no longer able to be added within version 14. The lack of visibility on key customer-specific details has been noted to have an impact on customer workflows.

Moving forward the ability to add information like the following to this view would help to enrich the commerce interface.

Ext Organization Id
Primary Contact (ref)
BillTrust Access Flag Friendly
Credit Available Friendly
Credit Limit Friendly
Total Credit Hold Flag Friendly
Ship To Branch Dropdown
Ship To List
Parent (ref)
Organization Customer Group
Business Category
Is Temporary
Site Id

  • Optimizely
    Tom Bramley
    Dec 22, 2023

    Pleased to share these changes have now shipped and can be found in release 14.15.6

  • Optimizely
    Tom Bramley
    Dec 7, 2023

    Thank you for submitting this request, we are actively working to bring this feature back into version 14.