Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
almost 3 years ago in Content Marketing / Requests 1 Investigating

Connect dam as a remote server on a mac/pc

In finder/explorer on a mac/pc you can view remote files on things like dropbox and onedrive. It would be amazing if we could see all our DAM files locally on a computer, even if you click on the file and it would just open in a browser, that woul...
11 months ago in Content Marketing / Integrations 0

Allow user to replace image from desktop in Library Templates

Currently, if a placeholder image is added to a Library graphic template, the user that selects that template only has the option of choosing files from the library to swap out the placeholder block. They should be able to upload a file to fill a ...
11 months ago in Content Marketing / DAM/Library 0

Quoting Feature Improvements

Below are the top requests we have to improve the quoting feature. I’m happy to elaborate on any items that need additional clarification. Ability to edit quotes without having to start over (our quotes change all the time and are very time consum...
almost 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Images in HTML-editor not accessible

When you insert an image in one of Episervers HTML-editor-fields the "Insert/Edit image" popup sets the filename as default alt-text on the image. This is not a accessible way to set an alt-text. If (when) the Webeditor dont change the filename to...
almost 3 years ago in Content Management / Editing 0

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
11 months ago in Content Marketing / DAM/Library 2 Future consideration

Enable Content Delivery Api to NOT deliver content

We need to omit content from beling delivered by the content delivery api, but it does not seem to be possible. For example some articles are not allowed to be shown to users from specific countries for legal reasons. So we want to ensure from the...
11 months ago in Content Management / APIs 0

Add compare to custom date range under Activation>Performance

All i wanted to do is compare a selected date range to the prior year but I am powerless to do this under Activation>Performance. I am told the only way to do this is via reports but reports are difficult to build and they don't have the same v...
11 months ago in Commerce Analytics 0

Need a process to automate products into PIM

We need a process to import product files into PIM. Currently, this is a manual process. We would like to run a job with our iPaaS to automatically import our products into PIM.
almost 2 years ago in PIM 3 Planned