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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Additional Template Logic Available

In my form, I have a multi-select dropdown and based on whether the requester has "included" one of the selections or not included that selection, determines whether one field should be showing next or another field should be showing next. Specifi...
almost 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification

Add descriptions and remarks to Options classes

Some Options classes or their new properties is not having descriptions, which makes it confusing and hard while configuring the CMS. For example: ActivityOptions, UIOptions, ProjectUIOptions, TelemetryOptions.
11 months ago in Content Management / Technical 0

Ensure the Media / Blocks in For This Page is Publish with Page when using Approvals

As an Content Author I would like Media / Block to be published when I publish the Parent Page after the content has been Approved.
almost 2 years ago in Content Management / Collaboration & Approval 1

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
11 months ago in Customized Commerce 1 Already exists

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...

Restrict design drafts and workflows

Designers need to be able to post drafts for creative review and feedback. Requestors should not be able to see that workflow, feedback or drafts until a draft is shared with them.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Better integration of Product Recs with CMS/Commerce

Synchronise the testing on CMS and Product Recs. For example: When a user starts a placement test on CMS, we can start the test on the Product Recs and toggle a button to sync it directly to the CMS test, or Starting a test in CMS automatically st...
almost 2 years ago in Product Recommendations 0 Investigating

Content Expiring/Expired event in CMS

Like the PublishingContent / PublishedContent event in the IContentEvents interface, we require a content is expiring / expired event in the CMS. If any content is expiring or already expired event is available in CMS, this is quite beneficial bec...
almost 2 years ago in Content Management / Technical 0

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest