Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
almost 2 years ago in Search & Navigation 1

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Provide way to identify Parent Products which have Variants with more than one trait

We are trying to identify the product pages where we have more than two drop downs. Is there a way to do this?
11 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Update file names in public link

We share assets via public links. We found that while we can update the file name in the Welcome library, the file name is not updated and we have had stakeholders confused at the file they are downloading because the name does not match what they...
11 months ago in Content Marketing / DAM/Library 0

Create a way for filters to generate SEO-friendly URL

We noticed that the URLs generate with the attribute ID instead of the attribute value, making it very difficult to know which filters are most popular in analytics. Is it possible to make the filter URL more SEO friendly and include the name? Tha...
almost 2 years ago in Commerce Analytics 0

Toggle On and Off Scanning Feature

We would like customers to be able to have the ability to not have to hit "tap to scan" after scanning every item. It slows down the process for many customers. The ability to toggle on and off this feature would be fantastic.
almost 2 years ago in Commerce Mobile App 1 Will not consider

Timeline, Calendar, and Board View In Campaign Page

We would love to be able to access timeline, calendar, and board views in campaign window, with these views showing the timeline & calendar for that specific campaign only. This would eliminate clicks, particularly when presenting the campaign...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

On-page comparison tool improvement

When comparing a submitted version of a page to the published version of a page, it would be helpful to have an indication of what content has been added, edited, or deleted. Currently we need to eyeball it to see what the submitter has changed an...
over 3 years ago in Content Management / Collaboration & Approval 0

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Track changes on briefs

Brief templates should have a tracked changes/review feature on the toolbar.
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0