Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Batch Decisions for Bulk User IDs

Customers who desire to use Full Stack as part of their experimentation program for batch activities such as email sends, SMS, or push notifications would benefit from having a single method call in the SDK that can accept an array or list of user...
almost 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating

Ability to Create Campaign Template in Templates Section of Admin panel

I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Cam...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

react-sdk does not have a method to flush queue without closing tabs

the only way to flush the event batching queue is to close the instance. This is way too rudimentary and inflexible for power users. Please let us in on low level api on when and how to flush the queue. also consider to adjusting use `pagehide` in...
11 months ago in Integrations 2

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
11 months ago in Content Marketing / Notifications 0 Future consideration

View Field Usage

Sometimes, when I make edits to fields or want to remove them, I would need to adjust logic on templates, routing rules, etc. It would be great if we could have a column in the fields area that would note where the field is in use across templates...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Planned

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
11 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Include Campaign Template Tasks in 'Related' Activities on Work Request

When a work request is accepted and a campaign is created from a template, so are a lot of other tasks. We'd like to see those tasks as part of the "related" section, since they were all created at once from the work request.
almost 2 years ago in Content Marketing / Requests 0 Future consideration

Universal Experiment List Page and Workspace

Users can create a custom list page / dashboard that shows experiments across multiple projects (Web or FX).
11 months ago in Experiment Collaboration and Management / Other 0