Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1843

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Adding Backup Functionality to the PIM

I'm reaching out to suggest an improvement for our PIM software. I think it would be really helpful to add a backup feature. Right now, your PIM doesn't have a way to back up data automatically. This means there's a risk of losing important inform...
10 months ago in PIM 0

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
10 months ago in Customized Commerce / Catalogs 0 Gathering interest

Be able to use preset values for flag variables

As experimentation program owners, we'd like our fellow developers and experimenters to input "safe" values when filling out flag variables. For example colors and font sizes that match our design system. A preset list of values (created by an adm...
10 months ago in Feature Experimentation / Experiment Authoring 1 Planned

Product Recs - ODP integration

For clients with both ODP and Product Recs, Be able to use ODP functionality (e.g. segmentation) within Product Recs. Integrate Product Recs response data into ODP.
over 1 year ago in Product Recommendations 0

Bulk Import of Objects (Tasks, Campaigns, Events, Requests)

We'd like to be able to upload a spreadsheet of items into the platform to generate tasks, campaigns, etc.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Requesting auto-detection alerts when website content isn’t displaying correctly.

Due to a recent bug with the Optimizely DXP, our company have had occurrences of website content (such as news and press release pages) not showing correctly to all of our visitors. This issue was reported by our web agency Ninetech to your suppor...
10 months ago in DXP Cloud Platform / Data management 0

Add currency parameter to metric

Mango: As we mentioned in last meeting, I’m sending this email to formalize the following petition: we would like to add “currency” as a new parameter since we are sending revenue in the local currency. This would help us a lot because we are sell...
10 months ago in Experimentation Analytics / Metrics Setup 0

Disable Approval sequence for local assets when Approval sequence is enabled for page

Currently, we are not able to disable Approval sequence for local assets (Blocks/Media) publish when Approval sequence is enabled for respective page. Editor wants to publish the local blocks and media files without approval sequence and then page...
10 months ago in Content Management / Collaboration & Approval 0

Support to edit link name in Insert/Edit link dialogue TinyMCE

Editor can only change the link title through the dialogue, however most of the editors would like to change the name instead as it is the actual content displaying to customers. there is no easy way to change the link name without going to source...
over 3 years ago in Content Management / Editing 0