Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1843

Abandoned Cart Reminders

Like the B2B product, can we get the ability to send abandoned cart email reminders to customers
10 months ago in Commerce Analytics 0

Mandatory campaign template with a default general template selected during campaign creation

The campaign template should be mandatory and a default general campaign template is selected during campaign creation. This is to avoid empty fields in reports as a result of not having campaign template as a required field and users forget to ad...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Clover as a Payment Gateway

Our customer is looking at changing the payment gateway they want to use to accept credit cards. One provider that is now being shortlisted is clover, but they are not supported OOTB. Could it be possible to add them?
over 1 year ago in Configured Commerce / Integration 0

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Multi-variable forced QA

Would like to have a setup so that when there are multiple variables, a QA cookie can be set for each variable so that each can be viewed in the browser independently. Right now a QA cookie set only seems to get you in to an experiment, not view e...
over 2 years ago in Web Experimentation / QA 1 Future consideration

Self service setting for App Service timezone

As a developer I should be able to set the timezone of the app service for each environment. If this isn't changed, it defaults to UTC, which is likely different from the setting it was for a migrated database. When moving an existing database to ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Option to automatically replace a block by another block (ID --> new ID)

At this moment I have a couple of blocks that are used on many pages (like Contact Us block). It would be nice if I could replace all these blocks (ID) with a newly created Block (ID). For instance, replace a text block by a double collum text blo...
10 months ago in Content Management / Content Manager 1