Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1811

Add Clover as a Payment Gateway

Our customer is looking at changing the payment gateway they want to use to accept credit cards. One provider that is now being shortlisted is clover, but they are not supported OOTB. Could it be possible to add them?
over 1 year ago in Configured Commerce / Integration 0

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
over 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Logic in workflows

We would like the ability to add logic in workflows.
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to create responsive fields (autofill logic)

We have several fields in our instance that are tied to each other, and it would be great to have certain fields auto-populate based on the information put into a certain field. Logic would be something like "if field X = ABC, fill field Y with 12...
9 months ago in Content Management / Personalization 1

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
9 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
9 months ago in Content Marketing 0

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
9 months ago in Experimentation Analytics / Data Import / Export 0