Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...
9 months ago in Feature Experimentation / Feature Flagging Workflows 0

Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
about 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Require assignees for steps upon task creation

It would be useful if we had the ability on the task (or even on the step) level to require that an assignee be set for a task to be created.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
9 months ago in Content Marketing / Miscellaneous 0

sorting views in folders and collections

Can we have a "Save view" added to the library and collections? We find that when we access the library, we have to sort our folders in alphabetical order to find what we are looking for and we have to do it every time. It would be great to be abl...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Along with "Move", allow Collaborators to duplicate assets (Copy To).

Please add a "Copy To" feature in the DAM for Collaborators (duplicate asset in new location). Copy To should work similarly to the existing "Move" functionality for Library assets (but make a new copy). Sometimes lines of business need their own ...
9 months ago in Content Marketing / DAM/Library 0

Multi-variable forced QA

Would like to have a setup so that when there are multiple variables, a QA cookie can be set for each variable so that each can be viewed in the browser independently. Right now a QA cookie set only seems to get you in to an experiment, not view e...
about 2 years ago in Web Experimentation / QA 1 Future consideration

Feature Flag Lifecylcle Analytics

One of my goals as an administrator of feature flags is to understand the lifecycle of our feature flags. When it was created and the various data points for it's rollout. I struggle to maintain the lifespan of our flags without alot of manual work.
almost 3 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Archive to Folder once job is run items no longer show as archived

Steps to reproduce: On a page, go to Tools > Manage tools and expiration Archive the page and move to an "Archive" location Run the Archive scheduled job in the Admin Notice the job runs successfully and the page no longer shows "archived" when...
9 months ago in Content Management / Content Manager 0