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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Images do not have an AltText property as standard. This means that the AltText has to be specified when adding an image via the WYSWYG editor

As a Developer, I would like a standard 'AltText' property to be added to Image Media. This property should be localisable and used by default when an image is added via the XHTML editor.
8 months ago in Content Management / Editing 0

Post-Submission Email Tracking Feature for Episerver Forms

Over the past few months, we've noticed an occasional issue wherein emails are not being sent after form submissions within Episerver Forms. While we understand that SMTP issues may sometimes be the cause, we believe that having a post-submission ...
9 months ago in Content Marketing / CMS + CMP Publishing 0

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
9 months ago in Configured Commerce / Technical 5 Investigating

Abandoned Cart Reminders

Like the B2B product, can we get the ability to send abandoned cart email reminders to customers
9 months ago in Commerce Analytics 0

Slack Integration for Publishing

I know we already have an existing Slack integration with Welcome that gives updates on when tasks are due, for example. Can we leverage this existing integration so that we can create a channel where it lets people across our company know only wh...
over 1 year ago in Content Marketing / Notifications 1 Future consideration

Improve IContent API:s to support bulk actions

Background CMS heavily relies on CRUD operations for IContent. And therefore there are Content Events for single item operations. And then subscribing tasks such as Search&Navigation Indexing and other event subscribers also reacts on every in...
almost 3 years ago in Content Management / Technical 0

Option to automatically replace a block by another block (ID --> new ID)

At this moment I have a couple of blocks that are used on many pages (like Contact Us block). It would be nice if I could replace all these blocks (ID) with a newly created Block (ID). For instance, replace a text block by a double collum text blo...
9 months ago in Content Management / Content Manager 1

View Fields on Calendar Cards

We have created specific fields within templates that we would like to see in the Calendar View when we hover over the card. Specifically, we have created a field called "Publishing Date", which is different than the "Task Completion Date", so we ...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Adding Backup Functionality to the PIM

I'm reaching out to suggest an improvement for our PIM software. I think it would be really helpful to add a backup feature. Right now, your PIM doesn't have a way to back up data automatically. This means there's a risk of losing important inform...
9 months ago in PIM 0

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
9 months ago in Customized Commerce / Catalogs 0 Gathering interest