Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Pre-select a Brief Template When Creating a Workflow

We have certain brief templates that are always used with certain workflow templates, and we would like to tie them together. For example - every time we use the creative assets workflow, we would like to prompt use of the the creative assets brie...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

_ancestors support in query language, similar to _children

Its possible today to query for _children in several levels. I would also like to have the same support but for ancestors. You would then query for ancestors under a content item, where the items could be several levels down in the content tree.
about 2 years ago in Optimizely Graph 1

Show fallback or replacement langage in page tree without have to check in Language Settings.

Give the editor a visual indicator that the page has a fallback or replacement language. Today the editor needs to mouse our the language code to see if a fallback is set. See attachments.
over 1 year ago in Content Management / Multi-language 0 Future consideration

Restrict access to form submission data via User Group

Access to view form submission data can currently be restricted via access rights (MinimumAccessRightLevelToReadFormData see https://docs.developers.optimizely.com/content-management-system/v1.2.0-forms/docs/configuring-optimizely-forms) however I...
over 1 year ago in Content Management 0

Change build to error on case sensitivity issues instead of warning.

We recently ran into an issue when deploying to the Sandbox environment where the build errored out due to files having slightly different casing in the import path statement then the actual file system. We have been occasionally running into this...
over 1 year ago in Configured Commerce / Technical 2 Planned

Allow Sections in Fields Tab

Similar to how we can build sections on the templates/briefs, we'd like to be able to mirror those sections on the Fields tab of the Content. With a number of fields being completed by different users/teams, we could use the organization to keep u...
over 1 year ago in Content Marketing / Settings + Configuration 0 Investigating

Please update the Optimizely Assistant chrome extension to a modern, non-vulnerable version of jQuery

The Optimizely Assistant chrome extension is running an ancient version of jQuery, as reported by this security analysis tool: https://crxcavator.io/report/hkmpnondmidmfdlaphahbalnmphelnfo?platform=Chrome You are currently using a version of jQuer...
9 months ago in Integrations 0

Mandatory campaign template with a default general template selected during campaign creation

The campaign template should be mandatory and a default general campaign template is selected during campaign creation. This is to avoid empty fields in reports as a result of not having campaign template as a required field and users forget to ad...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration