Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...
8 months ago in Feature Experimentation / Feature Flagging Workflows 0

Pre-select a Brief Template When Creating a Workflow

We have certain brief templates that are always used with certain workflow templates, and we would like to tie them together. For example - every time we use the creative assets workflow, we would like to prompt use of the the creative assets brie...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Add Clover as a Payment Gateway

Our customer is looking at changing the payment gateway they want to use to accept credit cards. One provider that is now being shortlisted is clover, but they are not supported OOTB. Could it be possible to add them?
over 1 year ago in Configured Commerce / Integration 0

_ancestors support in query language, similar to _children

Its possible today to query for _children in several levels. I would also like to have the same support but for ancestors. You would then query for ancestors under a content item, where the items could be several levels down in the content tree.
about 2 years ago in Optimizely Graph 1

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
over 1 year ago in Content Management / Asset Management 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
8 months ago in Content Marketing / Miscellaneous 0

Possibility for a Task to be associated with multiple Campaigns

For organization and planning purposes, multiple teams create their own plans and views, often with multiple tasks being created and living under different campaigns, but for the same Marketing objective, for example, a new product Launch. The pos...
over 1 year ago in Content Management / Content Manager 0 Future consideration