Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1651

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
18 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Add more available model values to all email templates

As a client some basic information available on all the email templates, to provide a better experience to our customers. WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but no...
19 days ago in Configured Commerce / Misc. 1 Gathering interest

User Administration feature should be independant from Budget Management feature

As a client, I want to setup user administration feature without enabling Budget Management. In this configuration, the only role that shows on the User Administration page is "Administrator", and that means that customer admins can only create ot...
19 days ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Enable "Search" field on ContentReference and ContentArea pickers

When you click "Add content" on a ContentArea or ContentReference, you can select an item from an item tree. This is not always comfortable, especially when the page tree has a large number of eligible items. It would be good to have a Search fiel...
about 2 months ago in Content Management / Asset Management 0

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clear CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https://...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Smooth Deploy for Commerce

As a developer I want the ability to use the Smooth Deploy capability while deploying updates to my Commerce applications. I want the customer experience to remain open with the ability for customers to transact while my deployment is processing, ...
almost 3 years ago in Customized Commerce / Technical 5 Future consideration

Repurchase Algorithm Needed!

Please add an algorithm that allows Optimizely to predict repurchase behavior. For example, if a customer typically purchases a specific sku every 4 weeks, we wouldn’t want to recommend that sku again if they just purchased it yesterday (this is h...
19 days ago in Product Recommendations / Technical 0

Ability to backup Synonyms

I am writing to bring to your attention a recent incident we experienced with the Find that resulted in the loss of the synonyms file. Unfortunately, we had to recreate this file manually, which was both time-consuming and prone to errors. Given t...
3 months ago in Search & Navigation 3 Investigating

Public API for accessing automatically created related queries

As a developer I would like a way to retrieve and potentially delete or modify the automatically created related queries(a feature of search and navigation). In some cases the "Did you Mean" feature will give bad results, so companies need a way t...
almost 4 years ago in Search & Navigation 2 Planned

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
over 1 year ago in Content Marketing / Miscellaneous 2 Future consideration