Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1859

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
over 1 year ago in Content Marketing / Analytics 1 Future consideration

Multiple Customers With The Same Email

Please, allow users to create/update multiple customers with the same email in Commerce UI. It is possible at API level at the moment.
over 2 years ago in Customized Commerce / Customer Services 2 Planned

Catalog Pane add context button to simply reorder catalog items at each level alphabetically

It would be great if we had a button to change context next to archive on the catalog that allows us to simply reorder only under one level of the catalog, the context shift would prevent moving catalog content to different parents, children, but ...
8 months ago in Customized Commerce / Catalogs 1 Gathering interest

Media Library Folders Stop Showing Pictures After 1000ish

As we found out how easy it is to delete a Media Folder of live images so easily. And not be able to undo that function recently. We also found out the Library's cut off at a certain number of images. We can no longer see images alphabetically tha...
8 months ago in Content Marketing / Settings + Configuration 0

Results - hierarchical metrics / grouped metrics

I have a suggestion about the results page. Currently the results are shown as a flat list of metrics. In some experiments we want to add a lot of metrics, but some of them are "major" ones (e.g. showing major funnel steps), and some of them are "...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Search should be adjusted based on users history

Search results should take into account user specific information like Has this user ever purchased this item before Did the user recently look at this item online Is this item on a list the user has access to Has anyone else at the same company p...
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Already exists

Allow Sales Manager to create quotes on behalf of a customer

Sales reps can create a quote on behalf of customer, but Sales Manager cannot do that. Sales Managers often work as backups to their Sales Reps - if a Sales Rep is out of office there should be a 2nd person able to create quotes.
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
almost 2 years ago in Configured Commerce / Self-Service 1 Gathering interest

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
almost 2 years ago in Configured Commerce / Orders & Payment 1 Investigating

Extend Language Manager with search possibilities

When site is set up with a lot of languages (50+) the editors have to scroll a lot to find their language. Extend the widget with search possibilities to make it faster to find the language for the editor. And perhaps add favourites so you can sta...
almost 2 years ago in Content Management / Multi-language 0