Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

Multiple Customers With The Same Email

Please, allow users to create/update multiple customers with the same email in Commerce UI. It is possible at API level at the moment.
over 2 years ago in Customized Commerce / Customer Services 2 Planned

Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Link a Task from Campaign to workflow step and vice-versus

How to link a step within a Task Workflow to take user back to Campaign-->Activities tab to initiate another Task X or directly link a step to another TASK X in the overall campaign.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Improved Search Function

Currently the search function show only 25 matches. When you have thousands of tasks and work requests (as we are now at 13,000) 25 matches is not nearly enough.
8 months ago in Search & Navigation 1 Already exists

We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
almost 2 years ago in Content Management / Technical 0

Move 'For this page/block' folder up

In my capacity as a Digital Marketing Manager actively engaged in the CMS tasks and also facilitating others in this role, my foremost goal is to reposition the 'For this page/block' option to the top of the folder structure. By implementing this ...
about 1 year ago in Content Management / Asset Management 2

Stack Additional Content Formats as Drafts

We can stack document types as drafts in the content space today (PDF, WordDoc, etc.), but we want to also be able to stack things like URL-type content, text editor, documents, images, etc.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Text-Type Field Visible on the Calendar

We keep very important content information in text-type fields (rich text, multiline text, text) and need calendar users to be able to access that information.
about 1 year ago in Content Marketing / Plan 0 Future consideration

Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
over 1 year ago in Content Management / Technical 1