Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
7 months ago in Content Marketing / Settings + Configuration 0

Allow access to application logs or send notification on database scripts error

We should be able to either receive a notification on a database script error, or be able to log into the admin or elmah to see the errors. Right now the only way to find out what script is broken is to open a support ticket or ask for a database ...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 1

Change Log for CMP Codebase

We are currently using a 3rd party app on top of the CMP to guide users through company-specific process flows. This app relies on identifying specific pieces of code to operate properly, and it needs to be updated every time the code changes. We ...
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Add filters to the "Experiments"-overview

Hi! As an Optimizely editor, I want to be able to use a filter for the Status (Not Started, Running, or Paused) of an experiment/personalization campaign and/or a filter for the Type (A/B, PC, ...) in the "Experiments"-overview of a Project, so th...
over 2 years ago in Experiment Collaboration and Management 1 Planned

Use "pageview"-events as a source for the audiences builder

Hi! As an Optimizely editor, I want to be able to use the "pageview"-event of a certain page as the source for an audience so that I can target visitors that (have returned and) have viewed a certain page before. We currently solve this by using a...
over 2 years ago in Web Experimentation / Experiment Authoring / Targeting 4 Already exists

Change Event Owner

Just like we can with tasks, we'd like to be able to change the event owner. Today, we have to make a new event and delete the old one in order to get a new "creator" on it. But it would be helpful if they had the concept of "owner" in addition to...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

View Only Product Enhanced Configurations

It would be nice to have an additional toggle similar to View only product (Can't Buy) but the action would turn off or on pricing and availability. It would also be nice if both toggles (existing View only product and new View pricing and availab...
about 1 year ago in Configured Commerce / Catalog & Assets 3 Investigating

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Drag-and-Drop Rows in Board View

In addition to re-ordering the columns in the board view, we'd like to be able to do the same with rows/groupings. We like to group by campaign, and dragging important campaigns to the top would make it easier to find what you're looking for quickly.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Pin Attachment

We use the attachments space for a lot of our collaboration. As such, we'd like a way to "pin" an attachment and denote that it is the final asset in a task. Right now, our users are unsure which asset to use, especially if many versions have been...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration