Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1776

Ability to customize messages about content reviews/approvals

Our workflow is that a content approver reviews and publishes content in the same step rather than sending it back to the content creator to publish. However, the message sent back to the creator says the content is "ready to publish" though it ha...
almost 4 years ago in Content Management / Collaboration & Approval 0

Product Feedback: "?" Bubble in the way

The little question mark bubble in the bottom right hand corner blocks the revisions in the markup area of the content section and you can't get rid of it. Can it be changed that you can x that out so it's not it the way of reading the changes?
over 1 year ago in Content Marketing / Settings + Configuration 1 Planned

Library Cover Photos

It would be nice to be able to upload/add a cover photo/image to our various folders within the library versus every folder using the same small/gray folder icon. It would make the files easier to identify more quickly when scanning the library.
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

New fallback for URL translation within Language Manager

With the auto-translate feature, characters that are not allowed are randomly replaced by underscores and numbers. A more modern fallback solution that is easier for users to understand would be to use the master language and an appendix of the ta...
7 months ago in Content Management / Multi-language 0

In-rule definition and visibility of variables

In Feature Experimentation, the user has to create a variation and define variables before being able to select that variation (and thereby the variables) in a rule. This feature request is about the "in-rule definition and visibility of variables...
7 months ago in Feature Experimentation / Experiment Authoring 0

List View Search Functionality

One of the main reasons we began looking for software like the CMP was for the purpose of faceted search. The expectation was that the Search functionality in Welcome would allow us to search for precise key words or phrases within the content and...
over 1 year ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Future consideration

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
about 1 year ago in Content Marketing / Analytics 1 Future consideration

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
about 1 year ago in Search & Navigation 0 Investigating

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
about 2 years ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Budget Threshold alert related notification emails are being sent to the customer months after initial notification failed.

Budget Threshold emails are being sent inaccurately. Configured Commmerce Customer previously had the budget threshold feature-requesting further review directly with Partner for this existing functionality. ENB-2730: reference for issue and advis...
over 1 year ago in Configured Commerce / Customers 4 Investigating